Rx Plus Pharmacy's mission is personal, patient care focused on patient education and optimal therapies at the most affordable costs for our patients. Our goal is to maintain a family-style approach to creating an environment conducive to optimal staff and patient interaction, as well as a learning environment for continued staff growth.
Rx Plus is a family owned pharmacy established in 2006. Our doors opened to the community of Glendale where we provided a personalized and family style approach to pharmacy. We slowly built a following of patients who trusted in our personalized care and individualized medication deliverance. We dedicated ourselves to providing patients with the medication education and counseling they needed as well as the personal touch they were not receiving elsewhere.
Our clinical team as well as our retail teams forged lasting relationships with patients we continue to have to this day. In 2012, we began our dermatology focused division that brought this same attention to patient care to a greater scope of patients in the region. Our goal was to provide that family pharmacy feeling to patients whether they walked in our door or whether we were delivering their medication. Here we are in 2016 with an amazing following of patients in the northeast region who look to our pharmacists and staff for an amazing pharmaceutical experience.
We are very proud of the growth we have made as well as looking forward to the growth we project in the future. We have been blessed with an excellent team who all share in our fundamental ethics, goals, and desires to provide the patient with the medications they need, along with the personal care and attention they deserve.
The code of conduct represents a commitment to conduct moral and ethical business practices at all times. Even at our busiest, we won't neglect our business culture as an independent family pharmacy. Our Priority is patient care. With an expanding business, this will continue to be our basic culture and business model. Remaining humble and mindful is our goal.
Independent pharmacy is a beautiful jewel in the healthcare framework. Trust, honesty, integrity and reputation signify the foundations of our success.
Pharmacists and ancillary pharmacy personnel are the first and last healthcare professionals to interact with the patient. With this honor, our main goal is patient care and trust building. We dedicate our lives to the practice of patient care. It is on the forefront of our mind with all the actions we execute. Our focus is medicine, therapeutics, patient care, patient counseling, patient service and the avoidance of medication error. Staying mindful these basic truths propel Rx Plus Pharmacy. The company is supported by a strong team.
Upon taking our oaths as Pharmacists, Pharmacy Technicians, Pharmacy Assistants and Patient Care Representatives, Medical Assistants, drivers, interns, students and auxiliary personnel, we've committed to adhering to compliance regulations set forth by our code of conduct, health ethics guidelines and government funded and commercial prescription benefit plans.
The Rx Plus Pharmacy family is hand selected to undergo vigorous training in order to advance our team. Our team is held to high expectations to act in an ethical and compliant manner. We are committed to detecting, preventing, reporting and correcting fraudulent, wasteful and abusive actions.
Rx Plus Pharmacy hires and retains employees within OIG or GSA standards. Employees are encouraged to report compliance breaches to the Compliance Officer. Disciplinary consequences for failure to comply with the Code of Conduct include oral and written warnings, reprimands, suspensions, terminations and financial penalties.
Lauren DeMaio, PharmD.
Rx Plus Pharmacy celebrated their 10-year anniversary milestone in 2016. Rx Plus Pharmacy stands out in healthcare due to the reputation we have built over the past decade. We opened our doors to the community with a simple vision: to establish a great place where patients and employees want to be and we wanted to build an environment that was conducive to learning and providing care that felt like family. We started by filling one prescription per night and now we serve thousands of patients, so you might say we achieved our vision! Our patients have grown with us and entrusted in our core values and patient care. Our pharmacy family is made up of employees who have developed with us and make up the backbone of our work ethic, many of whom have been with us since day one. They have been our students or our family and friends. Everyone selected to come aboard shares the same goals and visions for the future of Rx Plus Pharmacy. If you build a great experience for your customers and employees, they will share that experience with their loved ones. Word of mouth is a powerful tool and is one of the keys to our success and longevity. When you consistently do good work and look out for the best interest of your patients, good will come back to you in return. We look forward to many more celebrations and many more years serving the region with the utmost in pharmaceutical care.